Archive for the ‘responsiveness’ Category

The Value of a Responsive Web Team

Tuesday, March 30th, 2010

So your website’s content is dynamic right? If not then you are probably new to this blog. Now, the question is how dynamic is your content? While I am not suggesting that you have someone sitting in front of a computer constantly finding something to update every second, there are times when a quick and radical change is required. As you are probably aware of, in the world of politics things can happen very quickly. However, you must also realize that technology can enable you to act just as quick.

For example, just last week the Democrats finally pushed their version of health care reform through the House. In few days Republicans had to act, the GOP website was literally transformed. Visitors to www.GOP.com were redirected to a special page that just asked for donations to “Fire Pelosi” (at the time of writing this was still true). The concept was to raise money for Republicans to take at least 40 seats in the coming election to force Pelosi out of the Speaker position. This was a temporary campaign with the goal of raising about $400,000 in 40 hours. At the end of the 40 hours, the GOP raised well over $1 million and continued to raise money (currently at $1,551,811). Because the timing was right and the web developers were able to act quickly enough, the campaign was a big success and we may very well hear the theme of “Fire Pelosi” throughout this election cycle.

It is important to note that this tactic should be considered for both taking advantage of opportunities and to stem a coming crisis. Technology is fast and dynamic. It is important to remember to leverage that responsiveness.

The next post will be April 12th.

Posted in Fire Pelosi, GOP.com, responsiveness, website | 127 Comments »

Republicans and New Media

Tuesday, September 29th, 2009

About a month ago the Ohio Erie County GOP Chairman Mathew Old asked be to put together a document with my ideas on how Republicans can leverage new media. My hope is that this document can help campaigns begin to think about new media and ask important questions. Below is the link to the document and the summary.

Republicans and New Media (pdf)

Many will argue that “traditional” media has evolved over time. In many ways, it has. From the written word, to the radio, to the television it seems the dynamic of media is on a continuous and steady march. However, in the past few years there has been a fundamental revolution in media. It is the advent of the Internet. Traditional media is all one way communication; the advertiser has all the power, controlling the information while the public is at the mercy of billboards and commercials. The majority of the public does not have the resources to broadcast their thoughts and opinions to millions of people. With the arrival of the Internet, individuals have just as much power as the advertiser. They can write a post on a blog that will reach just as many people, if not more, than a TV ad. They can tweet and Facebook their friends about their positive or negative opinions. Many organizations fail to understand the multidirectional nature of communication on the Internet. They are stuck in the traditional media mentality and end up annoying customers with spam and failing to address complaints that are instantly shared with millions of fellow users.

Corporations are just now realizing that the Internet has given their consumers more power than their own PR departments. For the most part, political campaigns are even farther behind. The 2008 election gave rise to one political organization that clearly understands and respects the complex and powerful nature of the Internet: the Obama team. Obama’s new media campaign demonstrated that these technologies are relevant but no single organization can control the discussion. To be successful, a candidate must participate in the discussion, not lead it. They must use the opportunity to listen, not shout. They must sincerely engage voters, not spam them. A candidate must genuinely understand the paradigm shift, rather than simply jumping on the band wagon without understanding where the band wagon is going.

Republicans and New Media (pdf)

The next post will be Oct 13th.

Posted in Amstutz, Boccieri, Facebook, Google, Obama, Ohio, SEO, Schuring, Twitter, YouTube, election, email, graphic design, responsiveness, small campaigns, social media, social networking, usability, website | No Comments »

Conversations from the Wayne County Fair

Tuesday, September 15th, 2009

This past weekend I returned home to attend the Wayne County Fair. I spent a significant amount of the time at the Republican’s booth discussing politics and technology. While I could write a post on each of my conversations I am going to give a broad overview of some of the things I discussed that I think are relevant to share in this blog.

The first candidate I ran into was Craig Sanders who is running for Wooster City Council At-Large. His concern was that his website,http://www.craigsanders.net/ , still advertised he was running for Ward 1, which he did in the past. The problem was his campaign had no way of directly changing content. They had to call up their provider and ask that they change it, who were not very responsive. I checked today and it looks like they managed to change what is advertised on the site. However, the title tag still says “Ward 1.” While no organization should tolerate this kind of dysfunction, the demands of a political campaign require responsiveness. This is why campaigns need to be very careful about how they set up their site. If Sanders was using a content management system (CMS) he could change it himself without worrying about time delays and contacting a programmer. All the intricacies like the title tag would be fixed instantly and automatically.

The next candidate I talked to was Ron Amstutz. He is currently the chair of the budget committee in the Ohio State House of Representatives and is from Wayne County. Amstutz seems to always be experimenting with technology. Here is what he tried and had lots of success. First, Amstutz created a short survey about state issues designed to be released around the time of the fair. Then he got on Facebook and created a list of all of his constituents. Finally, he invited all of his Facebook friends on that list to take his survey online. He also had paper version at the Republican booth at the fair. Just in the first few days he got a ton of feed back and there are still three more days left for the fair.

Now that you know what Amstutz did, let me walk you through why it was awesome. First, Amstutz reached out to his constituents through an online survey. He is able to ask his roughly 110,000 constituents to directly participate with him on state wide issues. Voters will take note of that kind of interaction and will feel more valued by the candidate. Furthermore, Amstutz leveraged social media by reaching out to his Facebook friends. He didn’t just send them a message, he invited them to a week long event (the fair survey). He also did not send it to everyone. He targeted his own constituency using Facebook’s list feature. With a different project he may want to target a different group, such as his Facebook friends in Columbus. This use of the list allows him to only get the group he wants and cuts down on spam. Too much spam and messages about things that do not apply to the individual will always result in “defriending.”

Finally, I had a short conversation about Internet tools with Jim Renacci’s campaign manager Matt Hutson. Jim Renacci is running for the Ohio 16th District for US House of Representatives. This is the same district that State Senator Kirk Schuring ran in last year. His website is http://www.renacciforcongress.com/.Even though I had a short discussion with Matt, I feel pretty confident that this campaign understands that they have to use all these new and exciting online tools. First, he recognized the importance of having YouTube videos show up under certain search terms. In this case, they managed to have a positive video of Renacci as the top result when you search “Boccieri” (Boccieri is his Democrat rival). He was also very interested in integrating social media into their new website. Right now Renacci’s Facebook and Twitter accounts have a long way to grow, but the campaign is putting effort forth 14 months before the election. Finally, Matt recognized the value of bloggers. He pointed out a positive post that was written just the other day and is excited about connecting Renacci (not a campaign staff member) directly with other bloggers.

There are a lot more to discuss on each of these candidates. The basic point however, is that there is a lot going on in the world of political technology. Candidates are realizing there are problems and opportunities associated with the Internet. This is a topic of discussion that we must always engage.

The next post will be September 29th.

Posted in Amstutz, Boccieri, Craig Sanders, Facebook, Renacci, Schuring, Twitter, responsiveness, social media, wayne county, website, wooster | No Comments »